Patient Information

Your feedback is very important to us.

We take all complaints, incidents and compliments seriously.

Should you wish to report any of the above, please contact us:

Email: nwch.bgpf.comms@nhs.net

Call: 0161 7638703

Complaint Lead:  Dr Kiran Patel

Zero tolerance policy

Bury GP Federation is committed to promoting and providing a safe and secure environment for those who work in or use the NHS so that the highest standards of clinical care can be made available to patients. No one should feel threatened, bullied or wrongly accused whilst providing or receiving care.

Social Prescribing

This service will provide personalised non-medical assistance to individuals registered with a GP surgery in Bury, alongside a range of social prescribing activities aimed at enhancing well-being.

Who is eligibile?

All individuals registered with Bury GP Practices who are dealing with issues such as:

• Loneliness and isolation
• Loss of confidence
• Anxiety or low mood
• Life changing events like bereavement, childbirth, or retirement
• Managing long-term health conditions
• Struggles with finances, employment, relationships, or housing

 How to access support

To access support from our Social Prescribing team, please complete this form:

Social Prescribing form

Bury Advocacy Hub

The Hub is an independent and confidential single point of contact for adults who may be experiencing difficulties in having their voice heard when accessing and or dealing with adult health and social care services.

Telephone Number:  0300 3030206

Email: referral@buryadvocacyhub.co.uk